Last Updated: August 23, 2026

Sajilo Kitab (“Sajilo Kitab”, “we”, “us”, or “our”) is a book-focused digital platform operated by Ashreej Media and Technologies Private Limited, a company registered and operating in Nepal.

Sajilo Kitab is a place for readers, authors, publishers, and book lovers to discover and discuss books. We publish book reviews, book-related news and stories, recommendations, and lists of different kinds of books. We also operate an online book shop through which users can purchase books, make payments, and have their orders delivered.

The website also provides listings for authors and publishers and allows registered users to share reviews and ratings of books and products available on the platform.

We respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when it may be shared with others, and the choices you have regarding your information.

By accessing or using Sajilo Kitab, creating an account, submitting a review, or placing an order through the website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use Sajilo Kitab.

1.1 Information you provide when creating an account

You may use Sajilo Kitab without creating an account for many purposes, including reading articles, reviews, stories, and book lists. Certain features, however, require an account.

When you create an account, we may collect:

• Your name
• Email address
• Password, where you register using email and password
• Profile picture or other profile information, where provided through a third-party sign-in service
• Information you voluntarily add to your account
• Information associated with your activity on Sajilo Kitab

Sajilo Kitab allows users to create an account using email and password or through Google Sign-In.

If you choose Google Sign-In, Google may provide us with information associated with your Google account, such as your name, email address, and profile picture, depending on the permissions applicable to the sign-in process.

We do not receive or store your Google account password.

1.2 Information you provide when placing an order

When you purchase books through Sajilo Kitab, we collect information necessary to process and deliver your order.

This may include:

• Full name
• Email address
• Telephone or mobile number
• Billing and delivery address
• Books and other products ordered
• Quantity and order value
• Delivery instructions
• Payment method
• Order status and transaction information
• Information you provide when contacting us about your order

We use this information to process your order, confirm your payment, arrange delivery, provide customer support, handle returns or complaints, and maintain appropriate business and transaction records.

1.3 Payment information

Sajilo Kitab currently supports payment methods including:

• eSewa
• Khalti
• Cash on Delivery

When you select an online payment method, payment processing may take place through the relevant payment service provider.

Payment information may be transmitted to or processed by eSewa or Khalti as necessary to complete and verify the transaction. Such payment providers may independently collect and process information according to their own terms and privacy policies.

Sajilo Kitab does not need to store your complete payment credentials, such as your payment wallet password or other authentication credentials used by the payment provider.

For Cash on Delivery orders, we collect the information necessary to confirm, process, and deliver your order and to collect payment upon delivery.

1.4 Reviews, ratings and other user-generated content

Registered users may be able to post reviews, ratings, comments, or other content relating to books and products listed on Sajilo Kitab.

When you submit such content, information such as your display name, username, profile information, rating, review, and other information you voluntarily include may be visible to other users or visitors.

Please remember that anything you intentionally publish in a publicly accessible review or comment should be considered public information.

For your own safety and privacy, please do not include passwords, financial information, government identification numbers, private contact information, or other sensitive personal information in publicly visible reviews or comments.

We reserve the right to moderate, restrict, edit for formatting, or remove user-generated content where reasonably necessary to maintain the quality, security, integrity, or proper functioning of Sajilo Kitab, or where required by applicable law.

1.5 Author and publisher information

Sajilo Kitab may maintain listings, profiles, or informational pages relating to authors, publishers, books, literary works, and publishing organizations.

Information appearing in these listings may be obtained directly from authors or publishers, from publicly available sources, from publishers and other legitimate sources, or through information provided to Sajilo Kitab.

Where an author or publisher provides information directly to us, we may use it to create and maintain their profile or listing, provide relevant information to readers, communicate with them, and operate the relevant features of the platform.

1.6 Information collected automatically

When you visit Sajilo Kitab, certain information may be collected automatically by our website and the services we use.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages and content viewed
• Date and time of visits
• Referring website or page
• General interaction and usage information
• Technical information relating to website performance
• Error and diagnostic information

This information helps us operate, secure, maintain, analyze, and improve Sajilo Kitab.

2. Google Analytics

Sajilo Kitab uses Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited
• Approximate geographic information
• Device and browser information
• Referral information
• Website interactions
• Session and usage information

We use this information primarily to understand website traffic, identify areas for improvement, measure the performance of our content, and improve the overall experience for readers and customers.

Google Analytics may use cookies and similar technologies to collect this information.

Google processes information according to its own terms and privacy practices. Information collected through Google Analytics may also be processed or stored on Google’s systems outside Nepal.

We do not use Google Analytics to intentionally collect sensitive personal information.

3. Google Sign-In

Sajilo Kitab provides Google Sign-In as an optional method of creating or accessing an account.

If you choose to use Google Sign-In, Google may provide Sajilo Kitab with information necessary to authenticate your account, which may include your name, email address, and profile picture.

We use this information to create and maintain your Sajilo Kitab account and to provide account-related functionality.

We do not ask for, receive, or store your Google password.

Your use of Google’s services is also subject to Google’s own terms and privacy policies.

4. reCAPTCHA

Sajilo Kitab uses Google reCAPTCHA on certain parts of the website to help protect our services from spam, automated abuse, fraudulent activity, and malicious traffic.

reCAPTCHA may collect technical and behavioral information about your interaction with the website, including information relating to your device, browser, IP address, and interaction with the relevant page.

This information is processed by Google in accordance with Google’s applicable terms and privacy practices.

We use reCAPTCHA for website security and abuse prevention rather than for identifying or profiling individual users for unrelated purposes.

5. Cloudflare

Sajilo Kitab uses Cloudflare services, including its content delivery network (CDN) and related security and performance services.

Cloudflare helps us:

• Deliver website content efficiently;
• Improve website loading performance;
• Protect the website against malicious traffic and certain types of attacks;
• Detect and mitigate abuse;
• Improve website availability and reliability; and
• Maintain website security.

Cloudflare may process technical information such as IP addresses, browser information, device information, request information, and other technical data necessary to provide its services.

Such information may be processed through Cloudflare’s infrastructure, which may include locations outside Nepal.

Cloudflare’s handling of information is also subject to its own privacy practices and terms.

6. Cookies and Similar Technologies

Sajilo Kitab uses cookies and similar technologies to provide, secure, and improve the website.

Cookies may be used for purposes including:

• Keeping you signed in;
• Remembering account or website preferences;
• Maintaining shopping-cart information;
• Supporting the ordering and checkout process;
• Helping protect the website from abuse;
• Understanding website traffic and usage;
• Improving website performance;
• Supporting Google Analytics and other necessary services; and
• Providing certain website functionality.

Some cookies may be placed by third-party services that we use, such as Google Analytics, Google reCAPTCHA, and Cloudflare.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of account login, shopping carts, checkout, security features, or other parts of the website.

7. How We Use Your Information

We use personal information for purposes reasonably connected with operating Sajilo Kitab and providing our services.

These purposes include:

1. Creating and managing user accounts;
2. Authenticating users;
3. Providing Google Sign-In and other account functionality;
4. Processing and fulfilling book orders;
5. Processing and confirming payments;
6. Arranging delivery of purchased books;
7. Communicating with customers about their orders;
8. Providing customer service and resolving complaints or disputes;
9. Publishing and managing book reviews, ratings, comments, author listings, and publisher listings;
10. Publishing and improving editorial content such as book reviews, news, stories, and book lists;
11. Understanding how visitors use our website through analytics;
12. Improving website performance, usability, and functionality;
13. Protecting the website from spam, fraud, malicious activity, and unauthorized access;
14. Maintaining business, accounting, tax, and transaction records;
15. Complying with applicable laws, regulations, legal processes, or lawful requests from competent authorities; and
16. Protecting the rights, property, security, and interests of Sajilo Kitab, its users, and others.

We do not sell your personal information as a business practice.

8. When We Share Your Information

We do not sell or rent your personal information to third parties.

However, certain information may need to be shared with service providers and other parties in order for us to operate Sajilo Kitab.

These may include:

Payment providers

When you use eSewa or Khalti, relevant order and transaction information may be shared with the respective payment provider as necessary to process, verify, or reconcile your payment.

Delivery partners

For book deliveries, we may share information such as your name, telephone number, delivery address, and relevant order information with delivery or logistics providers.

Technology and infrastructure providers

We may share or make information available to service providers that assist us with:

• Website hosting
• Cloud infrastructure
• Content delivery
• Website security
• Analytics
• Account authentication
• Email and communications
• Database and technical services
• Website maintenance and development

These providers are permitted to process information only as reasonably necessary to provide services to us.

Legal and regulatory authorities

We may disclose information where required or permitted by applicable law, court order, lawful government request, regulatory requirement, or where reasonably necessary to investigate fraud, abuse, security incidents, or unlawful activity.

Business transactions

If Ashreej Media and Technologies Private Limited or Sajilo Kitab becomes involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

9. Third-Party Websites and Services

Sajilo Kitab may contain links to third-party websites, including websites belonging to authors, publishers, payment providers, service providers, or other organizations.

We are not responsible for the privacy practices, security, content, or policies of websites that we do not operate.

Similarly, when you use third-party services such as Google, eSewa, Khalti, Cloudflare, or other external services, those services may process information under their own privacy policies and terms.

We encourage you to review the applicable privacy policies of third-party services before providing them with personal information.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

These measures may include appropriate access controls, authentication mechanisms, secure communications, security monitoring, website protection, and other safeguards appropriate to the nature of the information and the services we provide.

Our use of Cloudflare and reCAPTCHA also helps us protect the website against certain forms of malicious traffic, automated abuse, and security threats.

However, no website, database, electronic transmission, or online service can be guaranteed to be completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.

If you believe your account or personal information has been compromised, please contact us promptly at contact@sajilokitab.com.

11. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

The period may depend on the type of information and the reason for which it was collected.

For example, information associated with an account may be retained while your account remains active, while order and transaction records may need to be retained for longer periods for accounting, tax, legal, dispute-resolution, fraud-prevention, or other legitimate business purposes.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, regulatory, security, and operational requirements.

12. Your Privacy Rights and Choices

Subject to applicable law and reasonable verification of your identity, you may have the right to:

• Ask whether we hold personal information about you;
• Request access to personal information associated with your account;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where there is no lawful or legitimate reason for us to retain it;
• Ask how your information is being used;
• Withdraw consent where processing is based on consent, where applicable;
• Object to or request restriction of certain processing activities where applicable; and
• Raise a concern or complaint about how we handle your personal information.

Some requests may be subject to legal or legitimate limitations.

For example, we may be required to retain certain order, payment, accounting, tax, fraud-prevention, or other records even after you request deletion of your account.

To make a privacy request, contact us at:

Email: contact@sajilokitab.com

We may request reasonable information to verify your identity before processing certain requests.

13. Account Deletion

If you have a Sajilo Kitab account and would like to close or delete it, you may contact us at contact@sajilokitab.com.

We will take reasonable steps to delete or deactivate account information that we no longer need.

However, deleting an account does not necessarily mean that all information can be immediately deleted. Certain information may need to be retained for legal compliance, accounting, tax, fraud prevention, dispute resolution, security, enforcement of our rights, or other legitimate purposes.

Reviews, ratings, comments, or other content you have publicly submitted may also require separate handling. Where appropriate, you may request removal or anonymization of such content.

14. Marketing and Communications

We may use your contact information to communicate with you about:

• Your account;
• Orders and deliveries;
• Payments;
• Customer-service matters;
• Security and account-related notices;
• Important changes to our services; and
• Other communications directly related to your use of Sajilo Kitab.

If we send promotional or marketing communications, we will provide an appropriate way to opt out where required by applicable law.

Choosing not to receive promotional communications will not prevent us from sending important transactional or service-related communications, such as order confirmations, payment notifications, delivery updates, security notices, or important changes to our services.

15. Children’s Privacy

Sajilo Kitab is a general-interest book and e-commerce platform.

We do not knowingly seek to collect personal information from children in circumstances where doing so is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at contact@sajilokitab.com.

We will take reasonable steps to review the situation and, where appropriate, delete the relevant information.

16. Information You Should Not Submit Publicly

Some parts of Sajilo Kitab, including reviews and other user-generated content, may be visible to the public.

Please do not publish sensitive or confidential information in publicly accessible areas of the website.

This includes, among other things:

• Passwords;
• Payment credentials;
• Bank or wallet credentials;
• Government identification numbers;
• Private telephone numbers or addresses;
• Confidential business information; and
• Other sensitive personal information.

You are responsible for the information you choose to make publicly available through your contributions to Sajilo Kitab.

17. International Processing of Information

Some of the third-party services used by Sajilo Kitab, including Google services, Cloudflare, payment-related infrastructure, hosting providers, and other technology providers, may process or store information outside Nepal.

Where information is processed or stored outside Nepal, we take reasonable steps to use reputable service providers and appropriate safeguards consistent with applicable legal requirements.

18. Legal and Regulatory Compliance

Sajilo Kitab is operated by Ashreej Media and Technologies Private Limited, a company registered in Nepal.

Our e-commerce operations are registered and operated in accordance with the applicable laws, regulations, and regulatory requirements of Nepal.

Our privacy and electronic operations are intended to comply with applicable Nepalese laws, including, as applicable, the Privacy Act, 2075, the Privacy Regulation, 2077, the Electronic Transactions Act, 2063, the Electronic Commerce (E-Commerce) Act, 2081, and other prevailing laws and regulatory requirements applicable to our business and services.

Nothing in this Privacy Policy is intended to limit any right or protection that cannot lawfully be excluded or restricted under the laws of Nepal.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, third-party services, or applicable legal and regulatory requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

Where appropriate, we may provide additional notice of significant changes.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information.

20. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the way Sajilo Kitab handles personal information, please contact us.

Sajilo Kitab
Operated by Ashreej Media and Technologies Private Limited
Nepal

Privacy Contact:
contact@sajilokitab.com

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.

21. Our Commitment to Privacy

Sajilo Kitab was created around a simple idea: books are better when people can discover, discuss, and share them.

That same principle applies to the way we handle information. We want our readers, customers, authors, publishers, and other users to feel comfortable using Sajilo Kitab and to know that the information they share with us is treated responsibly.

We collect information because certain information is necessary to operate an account, process an order, deliver a book, protect our website, understand how people use our services, or provide a better experience. We aim to collect only what is reasonably necessary for those purposes and to handle it with appropriate care.

As Sajilo Kitab grows, our technology, services, and legal obligations may also change. We will continue to review our privacy practices and update this policy when necessary.

Thank you for trusting Sajilo Kitab.